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Complaints Process

Complaints Process

 

If you are unhappy with our service

If you have a complaint about your adviser, or any financial advice you have received from your adviser, please contact us:

Quilter Financial Planning Complaints Department

Riverside House
The Waterfront
Newcastle Upon Tyne
NE15 8NY

Email: QFPComplaints@quilter.com
Tel: 0191 241 0700

You can find more information by visiting the Quilter Financial Planning website:

http://www.quilterfinancialplanning.co.uk/contacts/

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service (www.financial-ombudsman.org.uk)

 

WHERE WE ARE

0800 368 8122
Elan House
5A Little Park Farm Road
Fareham, PO15 5TT


Email: info@activefinanceuk.co.uk